Privacy Policy

At Lureli, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, when it may be shared and how you can contact us regarding your information.

By using our website or submitting an enquiry, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when interacting with our website, including:

  • Name and business or company name.

  • Email address and contact number.

  • Country, location and business address.

  • Business type and company details.

  • Product interests and collection preferences.

  • Estimated order quantities and wholesale requirements.

  • Messages, enquiries and other information you submit through our forms.

  • Documents or files you voluntarily upload, where applicable.

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address.

  • Browser type and device information.

  • Operating system.

  • Pages visited and time spent on the website.

  • Referring website or source.

  • Website usage and diagnostic information.

The information collected may depend on the website features and forms you use.

2. How We Use Your Information

We may use the information collected for the following purposes:

  • To respond to enquiries and communication requests.

  • To understand your wholesale and product requirements.

  • To prepare quotations and discuss potential business transactions.

  • To coordinate product sourcing and orders where applicable.

  • To provide catalogue and collection information.

  • To improve our website, services and user experience.

  • To maintain business, accounting and communication records.

  • To protect our website against fraud, misuse and security threats.

  • To comply with applicable legal and regulatory requirements.

  • To send relevant business updates or promotional communication where permitted by applicable law.

We use personal information only for appropriate purposes and in accordance with applicable data protection requirements.

3. How We Share Your Information

We do not sell your personal information to third parties.

However, we may share relevant information with:

  • Website hosting and technical service providers.

  • Email, communication and customer relationship management service providers.

  • Website analytics and security service providers, where used.

  • Logistics, shipping and export partners when required for an order.

  • Customs, regulatory authorities or government agencies where legally required.

  • Professional advisers and other service providers where necessary for legitimate business operations.

Such parties may process information only as necessary for the services or purposes involved and subject to applicable requirements.

4. International Data Transfers

As Luxulia works with international buyers and business partners, information may be processed or accessed in locations outside your country of residence.

Where personal information is transferred or processed internationally, we will take steps required under applicable data protection laws.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyse website performance and improve the browsing experience.

Depending on the technologies enabled on our website, these may include:

  • Essential cookies required for basic website functionality.

  • Preference cookies that remember user settings.

  • Analytics cookies that help us understand website usage.

  • Other optional tracking technologies, where applicable and permitted.

You can manage cookies through your browser settings and, where available, the website’s cookie preference controls. Disabling certain cookies may affect some website features.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect the information we collect against unauthorised access, loss, misuse, alteration or disclosure.

We retain personal information only for as long as necessary for the purposes described in this policy, including business operations, legal obligations and the resolution of disputes.

No method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Subject to applicable laws, you may contact us to request access to, correction of, updating of or deletion of your personal information.

Where processing relies on your consent, you may also request to withdraw that consent, subject to any legal or contractual requirements that may continue to apply.

You may also request that we stop sending optional promotional communications by following the unsubscribe instructions provided or contacting us directly.

We will review and respond to privacy-related requests in accordance with applicable legal requirements.

8. Third-Party Websites

Our website may contain links to external websites or services. These websites operate independently and may have their own privacy policies and practices.

Luxulia is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the relevant policies before sharing personal information.

9. Children’s Privacy

Our website and business services are primarily intended for businesses and adult users. We do not knowingly seek to collect personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable legal requirements.

Any updates will be published on this page with the revised date.

11. Contact Us

For questions, concerns or requests relating to this Privacy Policy or your personal information, please contact:

Lureli
Privacy Contact: Luxulia Export Import Pvt. Ltd.
Email: info@luxuliaexportimport.com
Address: 1374/3464, Jagannath Vihar, Nayagarh – 752069, Odisha, India
Website: https://luxuliaexportimport.com/